The New Design Congress is a fiscally sponsored project of Superbloom, a registered 501(c)3 nonprofit organization based in the United States of America. Superbloom's Employee Identification Number (EIN) is available upon request to firstname.lastname@example.org.
Our official address is:
The New Design Congress
276 Fifth Ave Suite 704-33
New York, NY 10001
We adhere to the highest ethical standards in all of our operations. We are dedicated to protecting the privacy of everyone who interacts with us. We don’t sell, barter, give away, rent, or permit anyone outside of The New Design Congress, our fiscal sponsor, and project-scoped contractors to use or access information about our partners, collaborators, research participants, or website visitors.
Where possible, we administer our own infrastructure to ensure that our data stays within our control. We sometimes use third party services to publish work and keep in touch with people, and understand the privacy implications of this. We have an active focus to do both of these things better through the development of our infrastructure project, Underscore, and by regular critical review of our infrastructure partners. Here you can find out what these services are and how we handle all sorts of data, from user research to job applications.
If there is additional information you would like to see in this document about our practices, or if you have other comments or questions, please email us at email@example.com.
Our Sites and Services
We use the following services to run our websites and understand how people are using them:
We host our websites in Europe on infrastructure we control. We maintain basic server access logs for reasons of security.
CDN and DDOS Protection
Caching and DDOS protection for our web projects is provided by eQualitie Deflect. eQualitie is a Canadian company developing open and reusable systems with a focus on privacy, online security and freedom of association. We use Deflect to analyse traffic, detect threats and proactively defend our sites. Deflect is governed by eQualitie's values statement and the Deflect Terms of Service and Privacy Notice.
We use simple, privacy-friendly self hosted analytics provided via Underscore, a coop of which we are a founding member. Our analytics responds to Do Not Track requests. Our protection service (Deflect) maintains their own analytics service that we do not use. Our traffic data is not monetised.
New Design Cables Newsletter
Our newsletter and associated mailing list is handled via our own self-hosted Ghost instance. We informally track aggregated open rates for each Cable. We only send our newsletter to people who expressly sign up for it.
Video and Audio Content
We self-host video content via Underscore TV - Peertube instance. Peertube is a federated video platform.
Peertube offers simple built-in analytics (such as view-counts, etc) for each video uploaded to the service. We use these analytics in reporting to funders or collaborators and other instances in which we seek to measure our impact. Peertube also offers an opt-out feature in which viewers can help distribute a video's playback load, which sometimes exposes an individual's IP address to others who are viewing our content at the same time. This is on by default.
Where appropriate, we selectively mirror our content via our YouTube account and do so in accordance with YouTube's Community Guidelines.
Podcasts and other audio content is distributed via RSS and we use a non-federated Funkwhale instance to manage and distribute our audio content. Outside of general traffic information, we do not collect additional user data from this service.
Our work is stored on an end-to-end encrypted Nextcloud instance. In cases where we interact with Superbloom (our fiscal sponsor) or other external parties, we use Google Workspace for Nonprofits, and this is subject to Google’s terms.
Our team uses PGP and are happy to correspond via encrypted email, or honor requests to have files shared with us be not stored in services we do not completely control. We respect diverse threat models and work to accommodate our partners’ needs and concerns.
All data stored locally is encrypted as per our internal data security policy.
NDC Members and Donations
Streaming & Events
We maintain a schedule of events, many public facing, via Underscore Events, an unfederated instance of the Mobilizon project. We collect event RSVPs for the purposes of logistics and understanding the impact of our events. Attendee and event participant information is used solely to ensure event integrity and safety.
We host livestreamed events in circumstances where in-person events have a significant environmental impact and/or as directed by public health advice. Our online events are streamed via Underscore infrastructure, which we control. In some circumstances, we may simulcast a live event on Twitch. In these cases, the policies of Twitch and Amazon are relevant, and can be understood via the Twitch privacy notice.
We securely archive all New Design Congress events. Before publishing an archived event, we require written consent from all participants.
The New Design Congress maintains a presence on popular social media platforms (Twitter, LinkedIn, etc), as well as alternatives (such as Mastodon and Secure Scuttlebutt). Many of these networks have their own individual policies or technical differences. We take all reasonable steps to ensure participant consent when sharing content that includes external participants.
You can withdraw your consent from any of our published material at any time by emailing firstname.lastname@example.org.
Collaborating With Us
The New Design Congress collaborates with individuals, organisations and companies across a range of research streams. In many cases, our collaborations involve sensitive information supplied to us via our consulting partner. We maintain strict confidentiality and secure data storage for all materials.
We maintain a transparency policy for our consultations and list active and former consultancies on our site. We are not able to work with organisations that cannot accommodate this policy.
Volunteering with Us
We welcome the participation of individuals, organisations and companies who would like to voluntarily contribute their time to research and writing on behalf of The New Design Congress. Volunteers with The New Design Congress are not paid or compensated for their participation and are not covered by or eligible for any insurance, health care, worker’s compensation, or other benefits from The New Design Congress. Contributors are not entitled to and The New Design Congress has made no promise of future employment with us.
When you volunteer to work with us, you remain independent. This means you aren’t acting as an employee or representative of The New Design Congress or its Fiscal Sponsor unless otherwise specified and agreed to in writing. It also means that you retain full rights to the original contribution you make as part of volunteering with us. You are free to do whatever you like with your contribution, and you agree that The New Design Congress retains a non-exclusive license to publish, modify, redistribute or incorporate your contribution in future projects. As a volunteer, you agree that your work is original or that you have permission from the copyright holder to reuse work for collaboration with us.
We require that all contributors abide by both our Code of Conduct, and the Code of Conduct and Principles of our fiscal sponsor, Superbloom. When collaborating as a volunteer, you agree that your contributions may be incorporated in either original or edited form and released under the applicable project-specific license. All volunteers are visibly credited and platformed as part of our broader publishing and communications strategy, but you can request to remain anonymous if you'd prefer.
Research is an important part of our work: it helps us understand people’s needs and helps us develop our perspectives with a greater degree of nuance.
All research participants are given a consent form that outlines what the research involves, what information will be recorded and how it will be used. If the participant is happy to proceed we ask them to sign the form to confirm this. We scan signed consent forms and shred paper copies, then store consent forms on Google Drive and keep these for 3 years.
At the moment, we do not conduct any research with people under the age of 18.
Our participant Bill of Rights is aligned with our fiscal sponsor. You can view an example of Superbloom’s participant Bill of Rights on GitHub.
Using Information for Research
Research material is separated from any identifiable information, such as consent forms, while we are working with it.
Any notes we gather during research sessions are stored securely. Any digital files (like audio, photos and videos) are stored on end-to-end encrypted infrastructure. In cases where we interact with our fiscal sponsor or select partners, this data may be stored on Google Drive. In any case, all data is only accessed by The New Design Congress researchers. At the end of the project, all notes and digital files are securely archived or, in more sensitive cases, destroyed and deleted.
Sometimes we may publish quotes from research sessions. We only do this if we have specific consent from the participant and any personally identifiable information has been removed. We will only publish audio, photos and video from a research session if a participant has given consent and has signed a model release form.
Working at The New Design Congress
Only team members involved in the recruitment process have access to applications, CVs and emails we receive. We don’t collect any special category data or ask for any background checks as part of the application process.
When people join The New Design Congress, we request information about them needed for tax purposes. We hold information about their role and their professional development. Access to this information is controlled.
Personal data shared during an application process may be shared with our fiscal sponsor as required by our sponsorship agreement.
We maintain a roster of contact information for individuals and organisations to work with as required. We collect this on a voluntary basic via our roll call available here. With consent, we store basic contact details and links to portfolios in encrypted infrastructure. This can be destroyed at any time upon request.
Data Policy Overview
The New Design Congress doesn’t participate in the following data processing activities:
- Buying or selling marketing lists
- Entering into data sharing agreements with other organisations
- Telephone marketing
- Postal marketing
- CCTV surveillance
We don’t use “soft opt-in”, meaning you won’t receive any marketing communication from us unless you’ve specifically agreed to it.
We carefully choose our services and tools at The New Design Congress. It’s important that they follow good security practices, like HTTPS, two-factor authentication and the ability to set a strong password. We’ve reviewed the privacy policies and security practices of everything we use.
When a new team member joins The New Design Congress, we explain best practices for keeping their devices secure, maintaining the security of their online accounts, and working outside our offices.
In the event of a data breach, we are required to notify the Information Commissioner’s Office. We will do so following their guidance.
Every quarter, we review our documentation of the data we handle and third party services we use. This helps us continuously improve our processes and hold ourselves to account. We will update this document as necessary.
Transfer Outside the EEA
We have reviewed the privacy policies of third party services we use. They provide adequate protections when information is shared outside of the European Economic Area.
There are exemptions to data protection regulations that may require us to share data about you, including requests by law enforcement. This includes requirements and orders in the United States, where our fiscal sponsor is based. A full list of EU exemptions are listed on the ICO website. This also applies to data held about you by third party services we use.
The General Data Protection Regulation gives EU citizens the following rights:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision-making, including profiling
To exercise any of these rights, please contact us at email@example.com. You can find information specific to the services we use or our activities in the relevant sections of this document. If you are located in the EU and aren’t satisfied by our response, you can contact the EU Information Commissioner’s Office.